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We are open by appointment only. All services, including adoptions, owner surrenders, licenses, and reclaiming your pet are by appointment. Appointments can be made by calling 413-781-1484 x2 and speaking with an animal welfare specialist in the adoption center.

Available animals can be viewed on our website We no longer have open hours for potential adopters to browse due to COVID19. We are asking potential adopters to please check for available animals. If there is an animal you are interested in be sure to read all available profile information. If you feel your home may be a good fit, please call 413-781-1484 to speak with a staff member or leave a message about making an appointment.

If you have found a stray animal (healthy, sick, or injured) please contact animal control at 413-781-1484 x1.

If you do not immediately reach an officer please leave a message with your information and call back number. Our officers are frequently on the road but the line is checked frequently between 7 am – 10 pm. After hours emergency calls are monitored by our answering service. For more information regarding animal control services please click here:

Animal control officers respond to calls regarding domestic animals daily from 7 am – 10 pm. Our officers respond to emergency calls 24 hours a day, 365 days a year.

Thomas J. O'Connor Animal Control & Adoption Center, 627 Cottage Street, Springfield, MA 01104